FAQ

Q: What time do gates open?

A: Gates open at 2:00 PM. Music begins at 3:00 PM and runs through the evening.

Q: Can I bring my ticket on my phone?

A: Yes! Digital tickets are accepted. Please have your QR code ready to be scanned at entry.

Q: Is the festival all-ages? Do children need a ticket?

A: Children 2 and under are free. Ages 3+ will require a ticket.

Q: Is re-entry allowed?

A: For security reasons, re-entry is not permitted. Please plan accordingly.

Q: Can I get a refund if I can't attend?

A: _____

Q: Is seating assigned or general admission?

A: The lawn is general admission. VIP and reserved seating are assigned per ticket purchase.

Q: What does the VIP ticket include?

A: VIP guests enjoy premium reserved seating, access to the VIP tent with private bar, and exclusive food/beverage options.

Q: Can I bring a blanket or chair?

A: Low-profile lawn chairs and blankets are welcome in the general admission lawn area. High-back chairs may be restricted to maintain sightlines.

Q: Can I bring a cooler?

A: Guests are permitted to bring in One (1) factory sealed bottle of water up to one liter in size. This policy is subject to change based on artist requests or safety considerations. Empty transparent refillable plastic water bottles are permitted.

Water fountains are located near the VIP Club on the south side of the venue.

Q: Is accessible seating available?

A: Yes. The amphitheater is fully ADA accessible. Accessible seating can be requested when purchasing tickets.

Q: Can I bring an umbrella or a pop-up tent?

A: Must be shorter than 36 inches.

Q: Are pets allowed at the festival?

A: Like many venues and other large places of assembly, we have a “no pets” policy. However, Live Nation’s policy explicitly permits guests with disabilities who use dogs as service animals. Our policy, consistent with ADA’s revised guidelines, defines “service animal” as limited to a dog that is individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the individual’s disability.

We require, consistent with the ADA, that service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents him or her from using these devices. Individuals who cannot use such devices must maintain control of the animal through voice, signal, or other effective methods.

Q: Are professional cameras or video cameras permitted?

A: The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in- it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.

Q: What items are prohibited?

A:

Q: Will food and drinks be available?

A: Yes! A variety of food trucks and beverage stations will be on-site.

Q: Can I bring outside food or drinks?

A: Outside food and beverages are not permitted, except for one sealed water bottle per guest.

Q: Are vegetarian, vegan, or gluten-free options available?

A: Absolutely. Several vendors will provide dietary-friendly options.

Q: Is alcohol served?

A: Yes. Beer, wine, and cocktails will be available to guests 21+. IDs will be checked.

Q: Where is Everwise Amphitheater located?

A: White River State Park, 801 W Washington St, Indianapolis, IN 46204.

Q: Where can I park?

A: Nearby paid parking lots and garages are available within walking distance. We recommend arriving early.

Q: Is rideshare recommended?

A: Yes! Rideshare is strongly encouraged. Drop-off and pick-up will be at the designated White River State Park rideshare zone.

Q: Is accessible parking available?

A: Yes. Accessible parking is available near the amphitheater on a first-come, first-served basis with a valid placard.

Q: What happens if it rains?

A: The Grand Finale is a rain-or-shine event. Please come prepared for the weather.

Q: What is the bag policy?

A: Only small bags and clear bags are allowed. All guests are subject to security screening at entry.

Q: Where is first aid located?

A: First aid services will be available on-site. Please ask a staff member or security guard if you need Assistance.

Q: Is there a designated smoking area?

Q: What time does the music start and end?

A: The show runs from 3:00 PM – 10:00 PM. Set times will be announced closer to the event.

Q: Who is performing?

A: Terence Blanchard feat. The E-Collective, Judith Hill, Brian Culbertson, and Nicole Henry with the Indy Jazz Fest All-Stars.

Q: Can I meet the artists or get autographs?

A: Meet & greets are not scheduled. Merchandise will be available from featured artists.

Q: Will there be merch?

A: Yes! Official Indy Jazz Fest and artist merchandise will be available for purchase.

Q: Who do I contact for lost & found?

A: Please visit the information tent on-site or email info@indyjazzfest.net after the event.

Q: How do I volunteer or become a vendor?

A: Fill out our interest form on the Volunteer & Vendor Page.

Q: Where can I see the full Indy Jazz Fest schedule?

A: Right here: [Full Schedule]

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